Strategic Sales Manager: E-commerce

Full Time Role, Bangalore, 3 - 5 years

Job Description

Role Overview 

You will play a crucial role in identifying, targeting, and onboarding new merchants. You will work closely with our team to meet and exceed acquisition targets, positioning our app as a preferred choice for merchants looking to expand their reach on ONDC. This is a complete sales-focused role where you will be responsible for building relationships and negotiating partnerships that drive growth.


Key Responsibilities

  • Merchant Acquisition: Identify, pitch, and onboard new merchants. Develop and execute strategies to achieve monthly and quarterly targets.
  • Lead Generation & Pipeline Management: Independently manage the end-to-end sales cycle from lead generation to closing deals.
  • Relationship Building: Cultivate and maintain strong relationships with merchants, providing them with necessary support and guidance to ensure their success on ONDC.
  • Market Research: Stay up-to-date with industry trends, competitor activities, and customer needs to refine acquisition strategies.
  • Reporting & Analysis: Track and report key metrics related to merchant acquisition, analyze data for insights, and suggest actionable improvements.
  • Collaborative Efforts: Work closely with the marketing and product teams to align sales strategies with overall business objectives.


Who We are looking for: 


  • Experience: 3-5 years of experience in sales, with a proven track record in merchant acquisition or business development, preferably in e-commerce, digital marketplaces, or related sectors.
  • Self-Starter: A go-getter with the ability to take initiative, work independently, and drive projects with minimal supervision.
  • Strong Negotiation Skills: Capable of handling tough negotiations and building mutually beneficial partnerships.
  • Excellent Communication: Strong verbal and written communication skills, with the ability to convey complex ideas simply and effectively.
  • Tech-Savvy: Comfortable with digital platforms and tools; experience with ONDC or similar e-commerce platforms is a plus.
  • Problem-Solver: Quick to identify issues and develop effective solutions, always with a focus on achieving targets.